|Below are customer testimonials. Picture testimonials also available. Click here for picture testimonials:
"I just wanted to say how pleased I am not just with the table we ordered
but also with the service. Eric was kind enough to put the table together
for me and haul away all the trash. I will look forward to the delivery
of our couch set and would definitely order from your company again."
-Katie (San Diego)
"The patio set was delivered last week. It arrived in excellent condition. The teak is beautiful. Thank you again! We look forward to warm weather to enjoy the patio set outside on our deck."
-Dawn G (Michigan)
"John, everything arrived and looks beautiful. Thank you again for your excellent communication and assistance."
-Andy (New York)
"We received our furniture this week Thursday as scheduled and wanted to let you know that we are extremely happy with everything. John's response and service were exceptional and even though we needed to upgrade the couch to a bigger size due to availability we absolutely love it. The quality and appearance of the patio furniture is more than we anticipated being an online purchase and we would definitely order again through your company. What a great purchase!! Thanks again!"
"Whoa! I can't believe that you actually pulled aside our order with the intent of having it ship today out of all the other orders you probably have to deal with. That's just not good customer service that's exceptional customer service. The important thing here is not if it will arrive by next weekend but the fact that you made the extra effort to try and make it happen. Can I have your supervisor's name, I'd like to write and tell him how lucky he is to have an employee like you!
Thanks David for all your help, it's been a pleasure and I sincerely mean that."
-Carol C (South Carolina)
"Hi John, Just wanted to say a quick thanks. I picked up my furniture in Ogdensburg yesterday and everything looks great! I am very pleased with all of it! It is always a little unnerving when you are buying something from a photograph because you are never too sure how it looks in person. I just wanted to let you know that everything exceeded my expectations. My backyard is going to look fantastic when I have everything set up!"
-Janice (New York)
"Awesome thanks for everything! You are the best."
-C. Bolden (Louisiana) Ordered the Provati Double Chaise & the 5 Pc. Provati Dining Set
"The rain has stopped here in NJ and we are finally enjoying the patio furniture. Have a look, we are getting rave reviews! Thanks again for your help in selecting the fabric, the dupione aloe, it is perfect for our backyard."
-Lisa (New Jersey)
"Hi Tony - Thank you for all you have done on our behalf. The furniture is perfect! I've have attached some pictures so you can see how lovely it all turned out. Thank you again."
-Ruth and Bob (California)
"Since our purchase of a new home last spring, we've ordered a number of products online.
NEVER, have we enjoyed such incredible service!
We ordered a Wink Daybed for which I selected the wrong color cushions. A frantic email
got an IMMEDIATE response and MY mistake was rectified.
We were so impressed with both the product and the service, that we ordered a second bed.
Again, the service was outstanding!
On a scale of 1-10, with 10 being most favorable, Patio Productions deserves an 11!!
SERVICE, SERVICE, SERVICE seems the motto of this company."
"Mr. Harvey, I wanted to bring to your attention the excellent experience I had with Joe, your sales manager. The patio set we ordered came damaged (glass shattered and wicker damaged) and in 2 separate orders. Joe was very proactive in handling the situation, making sure product was returned and we have another one on the way now. He replied to emails quite fast and kept me abreast of the process. I really was annoyed when this whole issue started since most customer service related issues do not tend to be handled expeditiously and with such courtesy, that I felt he needed to be recognized."
-Lauren Z (Virginia)