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Customer Testimonials

Below are real customer testimonials. Picture testimonials are also available if you'd like to see photographs of finished projects from past customers. Click here for picture testimonials.


Yelp Testimonials



5 star rating for Patio Productions
"After completing a full pool remodel, new furniture was a must. We researched other stores and decided to visit Patio Productions. Penny was very patient and helpful through the selection process and even more so when our Sunbrella accent fabric choice was discontinued while waiting our turn for production. Delivery was stress free. The furniture has exceeded our expectations, making Patio Productions our go to place for outdoor furniture."
5 star rating for Patio Productions
"Beer and Jorge! This place was super friendly and they have delicious 394 alesmith on tap to enjoy while shopping. I didn't have a huge budget and they were able to find a deal that worked for me and my small balcony. Enjoy!"
4 star rating for Patio Productions
"We recently purchased an entire patio set (table, chairs, umbrella, lounge & fire pit/table) from patio productions. We couldn't be more pleased with the products, service and price. We found the best value at patio productions. The service was extremely good. Jorge H. took the time to answer all our detailed questions on multiple visits, and he personally remained our contact through the entire process, responding by emails to post purchase/delivery status. Griffin also made every attempt coordinate our multiple deliveries on the same day to accommodate our busy schedule. Very pleased. We will be going back if we need more patio furniture or accessories."
5 star rating for Patio Productions
"I called patio Productions and asked if they had floor models available for sale as we needed something quickly (before Thanksgiving). They said sure, and a day later we met Alex- who knew we needed something fast- we came with the truck! He welcomed us and offered us a beer (Mother Earth on tap, non IPA, thank god! Sorry all you San Diego IPA lovers). Beer was great, a little trans music and he left us to figure out the next move.
A few beers and 5K later, we left with a beautiful set including a fire table!
A word of caution! Going to their warehouse in San Marcos will cause severe cookie cravings. There's a cookie bakery next door...don't say I didn't warn you!"
5 star rating for Patio Productions
"From the moment you walk in, you will feel the low key vibe. Their sales staff from Alex to Penne are quite helpful and very patient - especially when their shopper needs to see EVERY single fabric available! Their delivery time was actually about a week earlier than expected! Peter was very conscience as he unpacked all our beautiful new furniture! Don't hesitate to shop here!"
5 star rating for Patio Productions
"This place is is much larger than it looks! Lots of parking out front and a lot on the side too. Excellent sales staff provides information without the pushy hard-sell. They have a huge selection of styles and fast turn around on my custom order. I did on line comparison shopping and they beat the on-line pricing. Free delivery too! If you need outdoor furniture in San Diego make sure you shop here!"
5 star rating for Patio Productions
"Great products, a variety of options and materials to choose from for all things you need for your outdoor setup. We couldn't be happier with the quality of the table, chairs and sectional we purchased from Patio Productions. Penny is superb to work with and very knowledgable! Highly recommend this place!!"
5 star rating for Patio Productions
"I'm super picky and I like quality stuff so it's nice to find a place that compliments my taste and values. It's so overwhelming trying to find nice, high quality, stuff and have staff that can educate you about the products. Antoinette helped us with design and fabrics, we couldn't have done it with her help."
4 star rating for Patio Productions
"We were very pleased with the attention and service we received at the showroom. The salespeople we worked with were knowledgeable and positive with no pressure. It was easy to place our order and the delivery was sooner than we expected. I recommend this company for providing good value."
5 star rating for Patio Productions
"I had a great experience with Patio Productions! Their furniture selection was extensive, and I like how they are able to offer a modern style at a reasonable price. The other patio furniture stores we looked at had either (1) inexpensive-but-cheesy or (2) beautiful-and-ridiculously-priced furniture. Patio Productions furniture is not the lowest price, but it's the best value for what you pay. Also, the customer service is fantastic! Alex helped us in the store, and he also coordinated with the appropriate teams for our delivery. We also had a minor issue where one of the furniture pieces arrived dented, and Alex connected us with the claims team to exchange it. Overall, we had a good experience and love our new furniture!"
5 star rating for Patio Productions
"I live in Santa Cruz, CA and surprisingly enough, I couldn't find any great patio furniture in the Bay Area. I was on a trip in San Diego and happened upon this store. I loved their selection. Every person I have dealt with has been kind, professional, knowledgable, and extremely helpful. Their pricing is excellent, as is their service. I ended up buying chaise lounges, tables and umbrellas for my home, and couldn't be happier with the products. Their communication while I was waiting for my pieces was very good as well. I'd use them again anytime and highly recommend them. Wish they'd open up a store in the Bay Area. We could certainly use one of this caliber."
5 star rating for Patio Productions
"This review is two years post-purchase, so you know we've had plenty of time to evaluate our patio set. In short, we love it! We purchased a Harmonia Living District 4 piece set for our small patio shortly after we finished our home renovation. It has held up beautifully! The feel is solid, and the quality readily apparent from the moment you see it in person. The furniture literally doesn't wear, and the Sunbrella fabric cushions have cleaned well after each small tragedy (food, wine, birds, etc.) We also bought the furniture covers - well worth the investment, as they're a custom fit, and have helped keep everything protected through rain and wind storms. Also, I can't say enough about the company - great customer service, and a real personal feel as they are a small company based right here in Southern California. Five stars!"
5 star rating for Patio Productions
"We went to many different furniture places and came into Patio Productions a few different times before deciding on a furniture set. We were impressed by both the quality and value! A couple different employees helped us, and all were extremely helpful and courteous without ever being pushy. They were very accommodating to what we were specifically looking for! Our furniture was delivered smoothly and on time. We have now had our furniture and fire table for about a month and absolutely love it! We highly recommend Patio Productions for your patio furniture!"
5 star rating for Patio Productions
"Marc and I just purchased a lot of outdoor furniture from here and it was delivered today, we love everything and the services was amazing, go in you will be happy, we are going back tomorrow for our fire pit. A++"
5 star rating for Patio Productions
"We just strolled in and had a great experience. Alex was super helpful in giving us options, and it was totally a low stress experience. He totally buffed us out! We will definitely return for other outdoor items--can't wait to get our fire pit with the fire glass!! If only they had fountains...#shop with beer!"
5 star rating for Patio Productions
"Marc and I just purchased a lot of outdoor furniture from here and it was delivered today, we love everything and the services was amazing, go in you will be happy, we are going back tomorrow for our fire pit. A++"
5 star rating for Patio Productions
"Great products and service all the way around. Their products are excellent and well priced. Their customer service is fantastic and delivery is timely and friendly. Stop in - and you will be shocked at how large the space is. Lot's to choose from."
5 star rating for Patio Productions
"Highly recommend Patio Productions! They have an amazing selection of different styles and their team is always ready to assist in design and layout. Penny has been tremendous in helping me get my deck looking great!"
5 star rating for Patio Productions
"A welcome and refreshing departure from cookie-cutter furniture stores. Excellent service, quality selection, helpful staff."
5 star rating for Patio Productions
"Patio Productions is the best showroom in San Diego for outdoor furniture. Showcasing a huge inventory, the space has a very cool vibe to it, almost club like, which makes shopping that much more enjoyable. All of the vignettes are stylishly put together. You can't help but feel that you just made the hippest possible choice! I am an interior designer, and this is the only showroom I shop at for outdoor. The staff is always friendly, helpful and knowledgeable. Alex, one of the showroom managers, really knows everything that is out there so he has proven to be a huge asset to my business. Their pricing is great, and delivery with optional white glove are the best prices in the market. So when you are in the Old Town area, go check it out. Guaranteed you'll want to redo whatever outdoor space you have. Or at least just hang out at the showroom!"
5 star rating for Patio Productions
"This is truly a 5 star business from start to finish. My husband and I recently purchased a large cantilever umbrella and patio box from Patio Productions. The in-store service received from both Jorge and Penny was fantastic. Both were knowledgeable about their products and policies and were really interested in getting us a product that we would be happy with for years to come. The umbrella, was delivered within 2 days of purchase and we were again so pleasantly pleased with the service we received from the delivery personnel. Chris and Peter had to devise a pretty elaborate strategy to get our products onto a 4th floor roof top deck. They could not have been more accommodating and careful! I shopped around for a quality product and price...No need to waste your time! Any future purchases will be made with Patio Productions!"
5 star rating for Patio Productions
"We recently purchased our patio furniture from Patio Productions. Our sales person Penny was excellent. We browsed before deciding on a new patio table / 8 chairs and a round wicker seating area.
The quality of the furniture is excellent. The delivery went smoothly. Peter called when he was 30 minutes away and he did an excellent job of setting up our furniture.
I will definitely return to their showroom."
5 star rating for Patio Productions
"I recently moved to San Diego from the Bay Area. I needed patio furniture for my new apartment and definitely came to the right place. Alex was fantastic in helping me find the right furniture including perfect sizing for the space. He answered all of my questions and was very knowledgeable, friendly and courteous. I would highly recommend Patio Productions and Alex for your patio needs. Thanks guys!!"
5 star rating for Patio Productions
"This is the place to come! The selection is great - showroom and catalogues - and the service is superior. The sales personnel- in our case Alex- are helpful, patient and eager to meet the needs of their customers. You will be pleased that you checked them out. If they don't have it there, they'll help you find it. Thank you, Alex and all."
5 star rating for Patio Productions
"Just had the best experience at Patio Productions. Penny spent time with us helping us find the perfect set for our budget. Friendly and helpful staff, beautiful products. We're thrilled about our new set."
5 star rating for Patio Productions
"Repeat customers
Always excellent service and selection at Patio Productions. You have customers for life w us!
Don't buy anywhere before shopping Patio Productions."
5 star rating for Patio Productions
"Patio Productions was referred by a friend when I asked where to buy high quality outdoor furniture for fair prices. Every step of the process working with Penny at Patio Productions was great. They have a gorgeous showroom and Penny helped me get exactly what I needed. The delivery and white glove setup was great, and I keep marveling at the quality of all of the furniture, now several months after purchase. I'll be coming back here for good."
5 star rating for Patio Productions
"We were so impressed by the selection and customer service. The staff was very friendly and knowledgeable. We purchased Acapulco chairs and a loveseat thanks to Penny's recommendation. They came in several fun colors and are perfect for our space!"
5 star rating for Patio Productions
"I highly recommend Patio Productions! Four years ago we purchased the Coronado loveseat, club chair and the sunset west square dining table and chairs to match. It stays outside all year long in the sun, heat, rain and even fire ash. It looks as good as the day we received it. It's easy to clean the frames and the cushions. We leave the cushions (which are stark white) out most of the time but bring them in when we feel like it. I am happy to report they are still stark white. They are machine washable however I only have to use a damp cloth to remove dust, dirt and grime. Delivery was a breeze as well. We have a small patio door opening and we were concerned about fitting the love seat through. With confidence the Patio Productions team member got it through without bumping the walls or glass. These guys rock!"
5 star rating for Patio Productions
"I recently bought a new townhome and needed patio furniture for a large space. I purchased the 5-piece District Sectional Set and the 3-piece District Club Chair Set all in Peacock. They are all well made and were delivered in perfect condition 1 week ahead of expected delivery. Antionette was exceptional in knowledge of my questions in the store and really listened to what I was looking for in terms of the space that I was buying for at my home. I would definitely purchase again in the future from Patio Productions."
5 star rating for Patio Productions
"Penny was absolutely fantastic, and we are as delighted with the products as we were with the service and prices. We stumbled across Patio Productions while driving to another story. Penny took the time to understand our needs and desired price point, and then helped us put together a package that worked for us. Also, our new teak patio set was delivered by professional and friendly people -- overall a great experience. We'll be back!"
5 star rating for Patio Productions
"Visited 5 other patio furniture places before this one and Patio Productions was the best by far. We bought our furniture set there on the spot. Terrific customer service, great selection, good prices and quick turnaround. We are so excited to get our new furniture and are already bragging about it and our experience. Highly, highly recommend that anyone looking for patio furniture just go there first and skip the others."
5 star rating for Patio Productions
"I am enjoying my beautiful swing chair every morning as I watch the sunrise behind the Coronado Bridge. Chris, the young red-head that delivered it was delightful. Aside from being totally adorable, he was patient, thoughtful and professional. Learned that he is spoken for--sorry ladies!"
5 star rating for Patio Productions
"We have been dealing with Patio Productions for the last several months while designing a vacation home in Palm Springs. Our experience thus far has been very positive. Alex, the sales rep, has been so helpful with sending us fabric and resin samples, and is always available to answer the many questions I've had for him. As our purchases have been online only, due to the fact that we live in Canada, we've really counted on their help. We haven't received our furniture yet, but based upon customer service, I would highly recommend Patio Productions."
5 star rating for Patio Productions
"Ordered a 5-piece patio set online and since it was our first time purchasing furniture online we had tons of questions and concerns. Alex, a customer service representative, was amazing. He was incredibly patient, personable and knowledgable and promptly responded to every email and phone call. When we had a problem the day of delivery (with the trucking company), Alex quickly stepped up and resolved the problem. The furniture is beautiful and fits perfectly : )"
5 star rating for Patio Productions
"We have been looking for a durable wicker sectional for our new backyard deck area. We found Patio Productions to have the best price/quality ratio of any provider. They were also very helpful at solving some space size issues we had, responsive to our need for early delivery and genuinely interested in satisfying us. Delivery services were on time, friendly and fast. We couldn't be happier."
5 star rating for Patio Productions
"Love this store and customer service.The sales people and the delivery staff are the very best! They are attentive to detail and want to make sure that what you want is what you get and more. They are easy to work with, everything is top quality. I highly recomend this store"
5 star rating for Patio Productions
"These dudes are awesome! They went above and voting to make sure my furniture was installed exactly how I wanted it. Then even went to Home Depot for me to make sure I everything was perfect . Couldn't recommend them enough!"




Other customer testimonials:



"I just wanted to say how pleased I am not just with the table we ordered but also with the service. Eric was kind enough to put the table together for me and haul away all the trash. I will look forward to the delivery of our couch set and would definitely order from your company again."
-Katie (San Diego)

"The patio set was delivered last week. It arrived in excellent condition. The teak is beautiful. Thank you again! We look forward to warm weather to enjoy the patio set outside on our deck."
-Dawn G (Michigan)

"John, everything arrived and looks beautiful. Thank you again for your excellent communication and assistance."
-Andy (New York)

"We received our furniture this week Thursday as scheduled and wanted to let you know that we are extremely happy with everything. John's response and service were exceptional and even though we needed to upgrade the couch to a bigger size due to availability we absolutely love it. The quality and appearance of the patio furniture is more than we anticipated being an online purchase and we would definitely order again through your company. What a great purchase!! Thanks again!"
-Karla (Nebraska)

"Whoa! I can't believe that you actually pulled aside our order with the intent of having it ship today out of all the other orders you probably have to deal with. That's just not good customer service that's exceptional customer service. The important thing here is not if it will arrive by next weekend but the fact that you made the extra effort to try and make it happen. Can I have your supervisor's name, I'd like to write and tell him how lucky he is to have an employee like you! Thanks David for all your help, it's been a pleasure and I sincerely mean that."
-Carol C (South Carolina)

"Hi John, Just wanted to say a quick thanks. I picked up my furniture in Ogdensburg yesterday and everything looks great! I am very pleased with all of it! It is always a little unnerving when you are buying something from a photograph because you are never too sure how it looks in person. I just wanted to let you know that everything exceeded my expectations. My backyard is going to look fantastic when I have everything set up!"
-Janice (New York)

"Awesome thanks for everything! You are the best."
-C. Bolden (Louisiana) Ordered the Provati Double Chaise & the 5 Pc. Provati Dining Set

"The rain has stopped here in NJ and we are finally enjoying the patio furniture. Have a look, we are getting rave reviews! Thanks again for your help in selecting the fabric, the dupione aloe, it is perfect for our backyard."
-Lisa (New Jersey)

"Hi Tony - Thank you for all you have done on our behalf. The furniture is perfect! I've have attached some pictures so you can see how lovely it all turned out. Thank you again."
-Ruth and Bob (California)

"Since our purchase of a new home last spring, we've ordered a number of products online. NEVER, have we enjoyed such incredible service! We ordered a Wink Daybed for which I selected the wrong color cushions. A frantic email got an IMMEDIATE response and MY mistake was rectified. We were so impressed with both the product and the service, that we ordered a second bed. Again, the service was outstanding! On a scale of 1-10, with 10 being most favorable, Patio Productions deserves an 11!! SERVICE, SERVICE, SERVICE seems the motto of this company."
-Sara (Florida)

"Mr. Harvey, I wanted to bring to your attention the excellent experience I had with Joe, your sales manager. The patio set we ordered came damaged (glass shattered and wicker damaged) and in 2 separate orders. Joe was very proactive in handling the situation, making sure product was returned and we have another one on the way now. He replied to emails quite fast and kept me abreast of the process. I really was annoyed when this whole issue started since most customer service related issues do not tend to be handled expeditiously and with such courtesy, that I felt he needed to be recognized."
-Lauren Z (Virginia)